We met Slava during an open house he was hosting in Vaughan. My husband and I were both immediately impressed with his level of professionalism and his polished and relaxed style. He was very helpful in that he explained the background on the home, pointed out some of its features, and allowed us to explore on our own. Before we left he asked us to sign a guest book, which I particularly thought was a nice touch. Shortly after meeting Slava we asked him to come and do a property evaluation on our home as we were considering selling if we could get the right price for it. Slava prepared a top notch, professional and impressive report on our home and gave us the confidence that he really understood our community and the resale potential of our home. For my home appraisal, Slava came prepared with all the information I needed to feel confident about getting the correct market value for my home. A professional sales brochure of my home, along with an inviting description and excellent photography was prepared within days. No matter how busy he was.
We listed our home with Slava and we were really impressed with his customer service. He actually called us back when we had showings and gave us the feedback in a very timely fashion. In fact, that is what sets Slava apart from any real estate agent we have worked with - he keeps his word and does what he says he will do. His listing service is top notch, which included great pictures of our home and additional marketing on his personal websites. Within 20 days my house was sold.
We are happy to say our home sold for 99% of the list price in 20 days in a relatively slow market in Toronto. On the purchase side, Slava helped us find a new home in a matter of one week. He was available to show us houses, and didn't object at all when some evenings we looked 10 at a time. He was informative, offered good insight into various properties, and didn't pressure us to buy. I would highly recommend Slava to anyone who needs professional real estate advice - he is simply wonderful to work with.
Earl and Kate
We were selling our townhouse for 97 days with one of the Real Estate Broker. Not much showings, no offers. We did a huge mistake and bought another property without selling. I was complaining to my neighbour that we cannot sell the townhouse, we're paying two mortgages and we don't know what to do.
Our neighbour immediately told us that he knows a nice guy-the Real Estate agent, who helped him and that he is sure can help us. Our contract with previous broker was just about to expire. As soon as we terminate our contract we meet with Slava and list our property with him. We were very surprise the difference of the service that we received. Previous agent probably did very few open houses in 97 days term and description of the property had luck of information. Slava start to work on the sale of the property very aggressive. Lots of advertising, amassing description, open houses every weekend and many more. Our townhouse was sold in 17 days for a 100% of the listing price! We were impressed!
Me and my husband decide to offer Slava extra 0.5% on top of his commissions!
My philosophy is this: When you are buying or selling a home, you need to feel like you are the most important person in the equation, not just another 'customer'. I believe in choosing Slava, you will feel this way too.
We would personally like to thank Slava Kapustin of HomeLife Victory Realty for providing us a level of excellent service. He is a perfect example of what a successful real estate agent should be doing for each and every client. We will continue to recommend Slava to our friends and family. He is easily accessible by the phone and is promptly on time with meetings, returning phone calls, or sending out text messages.
Olga and Vladimir
The purpose of this letter is commending Slava Kapustin for the exceptional service he provided to us when we recently purchased a property in Woodbridge. We received Slava's name and contact information from another satisfied person. Almost, immediately, after contacting Slava with the property criteria we wished to pursue, he sent several options. They were all good possibilities and we were able to quickly short list. We asked him if he could be ready for us to visit Woodbridge a few days later and he very graciously made time for us on short notice for a weekend. Slava made all the appointments necessary to see the properties that were available and we did so. We choose one and he immediately, that day, presented our offer and followed up promptly, even on Sunday, until we and the vendor were happy. He followed the transaction through professionally until completion. He accompanied our daughter, the purchaser, to the unit on several occasions and made himself available for all her questions, etc. as a first time buyer. We would definitely call Slava again with real estate needs and would not hesitate to recommend him to others. He always presented himself professionally, both in his actions and his relationship with us.
Moshe and Malka P.
Slava Kapustin is an extremely talented and professional real estate agent. During our recent transaction for the selling our property and buying another house, he was able to accommodate an issue arise just before the closing date. Both deals was done.
1 month before closing the listing agent asked our agent Slava to move the closing date 2 weeks earlier.
When Slava told us that, it was also convenient for us and we agreed. Slava prepared an amendments for both transactions, everybody sign them. But the agent who concerned on this says my client change his mind. Basically we had no place to live for 2 weeks. Slava react immediately on this issue. When he found out there nothing possible to change, he just paid our hotel room from his own commissions.
It was very generous of him. We are very happy in our new home and we would highly recommend them to anyone who is looking for expert real estate agents. Thanks for your hard work! You're the best!
Alexander and Irene Z.
Slava recently helped us sell our former home and purchase a new home and helped turn a long, frustrating process into a positive experience. His insight, demeanor and patience were invaluable and helped us immensely. Slava is truly a professional real estate agent who works for his customers and not just for the quickest possible sale-something that seems to be rare these days in the age of the quickest sale possible.
Slava provided us with excellent, personalized service and we would recommend him highly to anyone looking for the best in real estate agents. Once again Thank You for making our dream come true with a beautiful home that we will enjoy for many years to come. Sincerely, Rene K. And Magda K.
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